Frequently Asked Questions
Everything you need to know about shopping with BESERK
How long will it take for my order to arrive?
Standard shipping typically takes 3-7 business days, while express shipping arrives within 1-3 business days depending on your location.
What is your return policy?
We offer a 30-day return window for all unworn items with original tags attached. Please note that for hygiene reasons, earrings and intimate apparel cannot be returned.
How do I know which size to choose?
Each product page features a detailed size guide. Since we carry various alternative brands, we recommend checking the specific measurements for each item to ensure the perfect fit.
Do you ship internationally?
Yes, we ship to most countries worldwide. International shipping costs and delivery times are calculated at checkout based on your destination.
What payment methods do you accept?
We accept all major credit cards, PayPal, and flexible buy-now-pay-later options including Afterpay and Klarna.
Can I track my order once it has been shipped?
Absolutely. As soon as your order leaves our warehouse, you will receive an email with a tracking number and a link to monitor its progress.